1. Agreement to Terms
By accessing or using Voicemania.ai's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use the service.
2. Service Description
Voicemania.ai provides an AI-powered phone answering service for businesses and individuals. Our service utilizes artificial intelligence technology to answer calls, conduct conversations, and perform specified tasks such as appointment scheduling or providing information about your business.
3. Pilot Program
If you participate in our pilot program:
- The service is provided on a trial basis and may be subject to functional limitations or modifications
- We reserve the right to collect additional feedback and usage analytics to improve our services
- Pilot participants may be offered preferential commercial terms for future subscription plans
- We reserve the right to terminate pilot access at our sole discretion
4. User Responsibilities
As a user of Voicemania.ai, you agree to:
- Provide accurate and complete information about your business for proper service operation
- Maintain the confidentiality of your account credentials and prevent unauthorized access
- Not use the service for any unlawful, fraudulent, or unauthorized purpose
- Properly inform callers that they may be interacting with an AI assistant
- Comply with all applicable laws regarding telecommunications, data protection, and privacy
5. Intellectual Property
Voicemania.ai and its original content, features, functionality, and technology are owned by Voicemania.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
6. User Content
You retain all ownership rights to any information you provide to Voicemania.ai about your business. By using our service, you grant us a non-exclusive, royalty-free license to use, store, and process this information solely for the purpose of providing and improving our services.
7. Call Recordings
Our service may record phone calls processed by our AI assistant. You acknowledge and agree that you are responsible for:
- Obtaining all necessary consents from callers for call recording in accordance with applicable laws in your jurisdiction
- Securely managing and storing any call recordings you access through our service
- Implementing appropriate data retention policies for call data
8. Limitation of Liability
To the maximum extent permitted by applicable law, Voicemania.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our service. This includes but is not limited to:
- Misinterpretations, errors, or inaccuracies in AI conversation handling
- Loss of revenue, profits, or business opportunities
- Business interruption or loss of anticipated savings
- Service interruptions, system failures, or data loss
9. Service Availability
While we strive for continuous availability, we do not guarantee that our service will be uninterrupted, timely, secure, or error-free. We reserve the right to suspend or restrict access to the service temporarily for maintenance, updates, or other operational reasons.
10. Termination
We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms of Service.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified to you through our website or direct communication at least 14 days prior to implementation.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the European Union and the Slovak Republic, without regard to its conflict of law provisions.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us at info@voicemania.ai